Issue:
Linguists are unable to see the "reject" button in the portal when a job is proposed to them, and they also want the ability to reject a project after accepting it.
Cause:
The linguists are unable to see the "reject" button because when a project is proposed to them, the linguist section is marked as blue, and they must click either accept or reject to notify their availability. If the project is just "available" to all linguists, the linguist section will have no linguist name and appear yellow, in which case they can only accept the project.
Resolution:
To enable the "reject" button for linguists in the portal, follow these steps:
- When a project is proposed to a specific linguist, the linguist section will be marked as blue. The linguist must click either accept or reject to notify their availability.
- If the project is available to all linguists, the linguist section will appear yellow with no linguist name. In this case, linguists can only accept the project.
- If a linguist wants to reject a project after accepting it, they can use the "message scheduler" feature to inform the Language Access Coordinator, who can then unassign them from the project.
- To request the ability for linguists to cancel a project after accepting it and have it automatically proposed to all linguists, the Language Access Coordinator can submit this feature request to the developers for consideration.
By following these steps, linguists will be able to see and use the "reject" button in the portal and have the ability to cancel a project after accepting it.
If there are any further questions or issues, feel free to reach out for assistance.
Please note that the resolution steps are based on the information provided in the case.